DBS FAQ's

Modified on Tue, 1 Jul at 1:11 PM

Q: Who gets a notification when a DBS applicant is added to the club and needs verification completed? 

Once an application is at the point of verification by the organisation (so self-verification has not been selected, or it has failed), all verifiers who are associated the club which the application is linked to will receive a notification


Q: If I am a verifier, how do I apply for my own DBS?

This will need to be initiated via your County FA (however you will need to use a different email address to the one on your current FAN)


Q: As a County FA, how do I initiate a DBS for a non-volunteer?

This will be done the same as initiating a DBS for an official. The applicant will need to select the correct role type [paid workforce] within the application. The Terms & Conditions confirm that it is the responsibility of the applicant to select the correct role. 


Q: Can I choose to opt-out of digital ID?

There is no option to Opt-out of self-verification, however if the applicant does not meet the requirements for documentation, then they will automatically go through the traditional verification process


Q: What password do I use to log-in to Know Your People?

The same one that you initially set-up with Online Disclosures can be used in fachecks.knowyourpeople.co.uk 


Q: What happens to any applications still in progress on WGS?

Any unpaid applications will be cancelled and need to be re-started in Club Portal 

Did you find it helpful? Yes No

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article