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New support ticket
Check ticket status
How can I apply for tickets?
How do I complete the CRC process (coaches, managers, club officials)?
How do I access Safeguarding for Committee Members?
How can I make a formal complaint?
Club Governance & Discipline
Can a club change their name?
I am a new club and want to play in a league, what do I need to do?
Who needs to be involved in my club?
I need to add another team to my club, how do I do it?
My CRC has expired how do I renew it?
See all 6 articles
County Cup Competitions
I haven't heard anything from my opposition?
When are the draws made?
My appointed referee can no longer do the game?
Does my game go to extra-time?
When is my kick-off time?
See all 10 articles
How is punishment for a red card decided?
What is a discipline hearing?
What does sine die mean?
How do I update matches for player suspensions?
When does a suspension start?
See all 13 articles
Events & Sanctioning
How old do I have to be to play in a league?
Events & Friendlies
How do I sanction my Event or Tournament?
I want to play a friendly fixture, who do I tell?
We would like to play against a foreign opposition, what do I do?
How do I know if a tournament is sanctioned?
What's the danger of playing in unsanctioned football?
Coach Education & Workforce
I am looking to complete a Level 1 course, could you please provide me with dates, times, venues?
I am travelling from overseas/abroad to complete a Level 1 or Level 2 course...
I am looking to complete a Level 2 course, could I have more information please?
Where is my local Disability football club?
What is Pan - Disability Football?
Is there a training course available to develop my knowledge of disability football?
Is there a disability league available for my team to play in locally?
Are there any disability turn up and play sessions I can join?
Facilities & Funding
Our club would like to make one of the grass pitches into an artificial pitch – is there funding available for this?
How do I know if my project is eligible for funding?
Where can I find a 3G pitch local to me?
Women & Girls
Where are the most local Girls/Women’s Football teams within my area?
I am looking for a local football league to play within, which leagues are in Manchester?
Where is my local Wildcats Session?
How old do I have to be to play for a girls football team?
I want to coach a local female football team, where do I start?
How do I get duplicated FAN records removed?
What do I do if a club cannot see the options to ‘Request Consent/Confirm Offline Consent/Submit to League’?
How do I correct Date of Birth/Gender/Name for individuals in WGS?
Does a player require a FAN to be registered?
Can a photograph be updated for a registered player?
See all 8 articles
How do I book onto a Referee Course?
I can't find a team when trying to submit discipline via the Whole Game System, what should I do?
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