Grassroots Technology (1)
FAQs on the technology that you use as a grassroots club or league. These Solutions have been lifted from the FA Grassroots Technology Support Portal: https://grassrootstechnology.freshdesk.com/support/home
Full Time (8)
Support on Full Time provided by The FA Grassroots Technology Help desk: https://grassrootstechnology.freshdesk.com/support/solutions
Full Time Integration (3)
Support on Full Time Integration provided by The FA Grassroots Technology Help desk: https://grassrootstechnology.freshdesk.com/support/solutions
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Known Issues
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Switch roles in Player Registration System
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Club officials - Introduction to The FA Player Registration System
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Downloading Player Photos (Clubs Process)
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Downloading Player Photos (League Process)
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How to add/update photos of your players
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How to update players details
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New: Email Capture Tool for Youth & Adult Players
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New: Parent/Guardian guidance - linking U16's
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Full Guidance: Transfers and dual registrations
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Notice of Approach
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Transfer: Transferring the player from club to club
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How players give consent to play
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Player/Parent guide to Online Consent
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How to change consent from 'offline consent' to 'online consent'
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Whole Game System Notifications
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Teams Tabs -WGS Roles Access
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WGS - Adding Various Club and Team Roles
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How do I get duplicated FAN records removed?
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How to update players details
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How do I correct Date of Birth/Gender/Name for individuals in WGS?
The FA Matchday App (4)
Tech support for the FA Matchday App provided by the FA Technology Helpdesk which can be accessed here: https://grassrootstechnology.freshdesk.com/support/solutions
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We cannot see our teams in the Payment Portal
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Why isn't the due date showing for a payment?
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Setup automatic payments with PayPal
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Can a club change their name?
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Club affiliation - FULL GUIDANCE
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I am a new club and want to play in a league, what do I need to do?
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I haven't heard anything from my opposition?
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When are the draws made?
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My appointed referee can no longer do the game?
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Where is my local Disability football club?
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What is Pan - Disability Football?
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Is there a training course available to develop my knowledge of disability football?