General Enquiries

How do I get duplicated FAN records removed?
Contact the Manchester FA with details of the two FAN records and we will de-duplicate the records.  Details can be either sent to WGSSupport@Manchester...
Tue, 1 May, 2018 at 1:18 PM
How do I correct Date of Birth/Gender/Name for individuals in WGS?
If a player’s Name, Date of Birth or Gender has previously not been set, then you are able to amend the data. However, if the data has previously been set a...
Tue, 1 May, 2018 at 1:19 PM
Does a player require a FAN to be registered?
Each player is required to have a FAN (FA Number). WGS can automatically generate a FAN and this will be your unique record for your football career.  Y...
Tue, 12 Jan, 2021 at 1:29 PM
Can a photograph be updated for a registered player?
Once a player has been registered by a league, the players photograph cannot be updated. However, if the registration has been approved without a photog...
Tue, 1 May, 2018 at 1:20 PM
Do I need to provide a photograph for registration?
This depends on the league your team has entered and whether they require a photograph as part of the registration process. If the league requires a photo...
Tue, 1 May, 2018 at 1:20 PM
Why are there club players on WGS already?
There may be a number of reasons why players already have records on Whole Game System. They may have been added in the past through the discipline proc...
Tue, 12 Jan, 2021 at 1:35 PM
Linking a Parent/Guardian account
Below is the easiest method for a club to gain email addresses of parents. Parent/Guardian Linking is required for Under 16's only.  1. The Parent ...
Thu, 26 Mar, 2020 at 3:00 PM
What are the different Age Groups in Football?
Current FA guidance can be found on the table below.  Age  on 31 August of the relevant Playing Season Eligible Age Groups Maximum Permitted For...
Thu, 18 Jun, 2020 at 9:57 AM