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01612251966
Knowledge base
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General Enquires
9
Social Media
How can I apply for tickets?
Initiating a DBS through Whole Game System
How do I access Safeguarding for Committee Members?
Covid-19 Latest
View all 9
Formal Complaints
1
How can I make a formal complaint?
Our Game In Manchester
3
How do I get involved?
What is Our Game In Manchester?
What Working Groups are there?
Grassroots Technology
Technology Issues
3
Can't access the MFA support portal?
Grassroots Technology Known Issues
WGS Login - my email exists on more than one account
Full Time
Full Time Login
3
Cannot pass Terms & Conditions Page
Full-Time is stating my role has ended
How to Log in to Full Time - Team Administrator
Other Fixtures - (Including FA Competitions)
3
Full-Time not releasing SMS/Stats Entry for Other Fixtures
Creating FA Competition fixtures within Full-Time
Using "Other Fixtures"
Email Notifications
6
My Team admin's aren't receiving email notifications
Email Groups
Email an individual
Verifying an Email Address
Email notifications
View all 6
SMS
1
Adding a SMS Result Contact
Player Stats
2
Entering Player Statistics on Full Time
Creating League Team Marks
Referees
3
How to View Marks for Officials
Official Marks Summary
Assigning Officials
Downloads
1
Downloads
Results Management
4
Results & Stats
Fast Results Entry
Player Statistic Setup
Fixture Postponement
Full Time Integration
Requesting Integration
2
How to request integration
Step by Step Process for Integration
Editing Divisions, Clubs & Teams
4
Changing a team name in Full-Time
Removing a team from a division or competition
Creating a division
Adding a team to a division
Team Administrators for Integrated Leagues
7
Mobile number not appearing on Full-Time
What roles do my contacts need to merge from WGS to Full Time?
Selecting Primary Contact's In Full Time
Full-Time error message on login "Role ended 30/06/2019"
Changing Manager's Contact Details
View all 7
Player Registrations
Introduction to The FA Player Registration System
11
Club officials - Introduction to The FA Player Registration System
League officials - Introduction to The FA Player Registration System
Players & Parents - Introduction to The FA Player Registration System
How to add a Player Registration Officer
How to use filters
View all 11
Searching for players
5
How to add a player to your club
Invite players - Player or Parent/Guardian Process
Professional/Semi Professional Player Message
Contract Players
Inviting a player to register
Player Photographs
4
Downloading Player Photos (League Process)
Downloading Player Photos (Clubs Process)
How to add/update photos of your players
How a player/parent can add or update their own photo
Adding/Editing Players Details
8
How to update players details
New: Email Capture Tool for Youth & Adult Players
New: Parent/Guardian guidance - linking U16's
Manually adding a Parent/Carer
International Clearance
View all 8
Registering a Player
4
How to register a player
Assigning a player to a team
Submitting a player to the league
How to withdraw or cancel a registration request (Club Guidance)
Transfers & Dual Registrations
4
Full Guidance: Transfers and dual registrations
Notice of Approach
Transfer: Transferring the player from club to club
Dual Registrations
Player Consent
3
How players give consent to play
How to change consent from 'offline consent' to 'online consent'
My players/I haven't received a email link for Online Consent?
Squad lists & Exports
2
Download a squad list
Export player data
Whole Game System Account
5
Whole Game System Notifications
Teams Tabs -WGS Roles Access
WGS - Adding Various Club and Team Roles
Editing Details on WGS
PFF Login - Club and League Guide
General Enquiries
8
How do I get duplicated FAN records removed?
How do I correct Date of Birth/Gender/Name for individuals in WGS?
Does a player require a FAN to be registered?
Can a photograph be updated for a registered player?
Do I need to provide a photograph for registration?
View all 8
League Guidance
2
How to register my league to use Whole Game System Player Registrations Complete Walk-through
League Structure
My Account
9
How to opt-in or opt-out of receiving communications from The FA
How to change or add your email address
How to change or add your mobile number
How to create an FA account
FA Education Courses and Qualifications
View all 9
The FA Matchday App
PayPal Payments
8
We cannot see our teams in the Payment Portal
Why isn't the due date showing for a payment?
Setup automatic payments with PayPal
How do I delete fee's I no longer require?
How flexible are the payment options?
View all 8
Setting up my Club on Matchday
2
How to invite your team to Matchday
Uploading email addresses for your players
Setting up my PayPal Account
6
I have set up the wrong PayPal account
Why do PayPal need documents like my passport and bank statement?
We don't have a company registration number?
I've linked my PayPal account in Whole Game but The Matchday App says I need to setup payments
PayPal are asking for an ownership percentage %
View all 6
How to Guides
7
Getting Started With Matchday
Ensuring you have a unique email on your FAN
Having the correct role as a player/parent/coach/manager
Knowing your correct email and password
Use the app on your tablet
View all 7
Club Governance & Discipline
General Enquiries
8
Can a club change their name?
Club affiliation - FULL GUIDANCE
I am a new club and want to play in a league, what do I need to do?
Who needs to be involved in my club?
I need to add a new team to my club?
View all 8
County Cup Competitions
9
I haven't heard anything from my opposition?
When are the draws made?
My appointed referee can no longer do the game?
Does my game go to extra-time?
When is my kick-off time?
View all 9
Discipline
24
Acknowledging Yellow and Red Cards on Whole Game System
Adding a Discipline Officer on Whole Game System
Paying Disciplinary Fines on Whole Game System
Adding a Claim for Mistaken Identity on Whole Game System
Adding a Claim for Wrongful Dismissal on Whole Game System
View all 24
England Football Accreditation
10
Club Links Guidance
Accounts
FA Policies
Club Policies
Other Documents
View all 10
Events & Sanctioning
Leagues
4
Completing League Sanction - FULL GUIDANCE
How old do I have to be to play in a league?
What Leagues are there in Manchester?
We are a women's team and want to move league.
Events & Friendlies
2
How do I sanction my Event or Tournament?
I want to play a friendly fixture, who do I tell?
Foreign Opposition
1
We would like to play against a foreign opposition, what do I do?
Summer Tournaments
2
How do I know if a tournament is sanctioned?
What's the danger of playing in unsanctioned football?
Football Development
Disability Football
5
Where is my local Disability football club?
What is Pan - Disability Football?
Is there a training course available to develop my knowledge of disability football?
Is there a disability league available for my team to play in locally?
Are there any disability turn up and play sessions I can join?
Facilities & Funding
4
Our club would like to make one of the grass pitches into an artificial pitch – is there funding available for this?
How do I know if my project is eligible for funding?
Where can I find a 3G pitch local to me?
What is Fund4Football?
Women & Girls
5
Where are the most local Girls/Women’s Football teams within my area?
I am looking for a local football league to play within, which leagues are in Manchester?
Where is my local Wildcats Session?
How old do I have to be to play for a girls football team?
I want to coach a local female football team, where do I start?
Coach Education & Workforce
General Enquiries
3
What is Private Provider Membership?
I am looking for more information on coaches courses?
What coaching opportunities are there in Manchester?
Refereeing
General Enquiries
7
Re-Registering as a Referee (16+)
Providing consent for a 14 or 15 year old referee
How do I book onto a Referee Course?
I can't find a team when trying to submit discipline via the Whole Game System, what should I do?
Referee DBS Check Instructions
View all 7
Community forums
Showing recent updates
Start a new topic
Manchester FA Support Forum
Club Support
23
2022/23 Club Membership
Posted by
Paul Roots
,
about 1 month ago
Last Reply
by Paul Roots
about 1 month ago
Fund4Football Returns
Posted by
Paul Roots
,
almost 2 years ago
Last Reply
by Paul Roots
almost 2 years ago
Manchester FA Membership Renewal - How To Guide
Posted by
Paul Roots
,
about 2 years ago
Last Reply
by Paul Roots
about 2 years ago
See all 23 topics
League Support
10
League Sanction 2022/23 Guidance
Posted by
Paul Roots
,
about 1 month ago
Last Reply
by Paul Roots
about 1 month ago
Ref4Me - Launch
Posted by
Paul Roots
,
about 1 year ago
Last Reply
by Paul Roots
about 1 year ago
SCOR & SCORY 2022/23
Posted by
Paul Roots
,
3 months ago
Last Reply
by Paul Roots
3 months ago
See all 10 topics
Technology Support
2
Referee Registration Guidance
Posted by
Paul Roots
,
about 2 years ago
Last Reply
by Paul Roots
about 2 years ago
WGS Login - my email exists on more than one account - Solved
Posted by
Paul Roots
,
about 2 years ago
Last Reply
by Paul Roots
about 2 years ago
Safeguarding
5
UPDATE - DBS Verifications - 17.06.2020
Posted by
Paul Roots
,
about 2 years ago
Last Reply
by Paul Roots
6 months ago
DBS Integration Guidance
Posted by
Paul Roots
,
about 2 years ago
Last Reply
by Paul Roots
about 2 years ago
Temporary changes to DBS checks in Football
Posted by
Paul Roots
,
about 2 years ago
Last Reply
by Paul Roots
about 2 years ago
See all 5 topics
Report a problem
1
How could we improve?
Posted by
Paul Roots
,
over 1 year ago
Last Reply
by Paul Roots
over 1 year ago
Just for fun!
4
UEFA Women's EURO 2022 Activity Pack
Posted by
Paul Roots
,
over 1 year ago
Last Reply
by Caroline Hill
over 1 year ago
Primary Sports Coaching Weekly Challenge!
Posted by
Paul Roots
,
over 1 year ago
Last Reply
by Paul Roots
over 1 year ago
Manchester FA Activity Pack
Posted by
Paul Roots
,
about 2 years ago
Last Reply
by Paul Roots
about 2 years ago
See all 4 topics