From 1st August 2025, Manchester FA will be outsourcing its discipline administration to a dedicated County FA Discipline Service Team within The FA.
The FA’s County FA Service Team now cover the following:
- All disciplinary investigations: Thorough and impartial examination of reported incidents.
- Preparing case files: Meticulous compilation of all relevant documentation for clear presentation.
- Raising charges: Issuing formal charges where appropriate, based on evidence and FA regulations.
- Arranging hearings: Coordinating and scheduling disciplinary hearings as required.
- Liaising with victims: Providing support and clear communication to those affected by incidents.
- Administration of suspensions: Efficiently managing and tracking player and participant suspensions.
- Delivering discipline services that meet the needs of customers: A commitment to providing a user-friendly and effective disciplinary process for all participants.
Interacting with the County FA Discipline Service Team
To assist you with this transition and provide ongoing support, please utilise the following resources:
- For self-service guidance and frequently asked questions: Visit the dedicated support portal at: https://grassrootsdiscipline.thefa.com/support/home
- To raise a new ticket or request a callback for specific queries: Use the online ticket system here: https://grassrootsdiscipline.thefa.com/support/tickets/new
- For comprehensive guidance on using the Discipline in England Football Portals: Access the detailed support documentation at: https://grassrootstechnology.thefa.com/support/solutions/folders/48000701823
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